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| | | Administrative Support (Program Specialist II #1563) | | 1563 | | Springfield | | AFSCME | | Data Strategies & Analytics | | $3,295 | | $39,540 - $63,050 | | Monday – Friday 8:00 a.m. – 5:00 p.m. | | September 19, 2025 | | Open Until Filled | Reporting to the Director, provides clerical support to the Director and professional staff of the department. Daily work includes gathering information and responding to inquiries, decision making, interpretation and application of Agency and department policies and procedures.
| - Provides general clerical and operational support to the department.
- Organizes and maintains department files.
- Answers and forwards telephone calls and emails.
- Responds to inquiries requiring general knowledge of program operations.
- Assists with department conference planning.
- Schedules appointments.
- Makes travel and meeting arrangements and prepares expense claims.
- Maintains confidentiality for information related to personnel and department claims.
- Receives and prepares for director's approval contractor invoices that go to fiscal for processing.
- Provides department support for various project management tracking, invoice tracking, call campaign tracking, budget tracking, supply tracking, email support tracking, travel information tracking, IT access tracking, and various other tracking as needed.
- Maintains and completes Management Information Database Accounting System (MIDAS) functions for the department.
- Responsible for ordering, securing, and distributing supplies for department staff.
- Serves as department timekeeper, maintaining and completing attendance in timekeeping system.
- Participates on phone call campaigns for district outreach, performing simple data quality tasks and contact information data pulls with assistance.
- Serves as inventory clerk for the department, maintaining inventory records, documenting all inventory movements, and ensuring inventory control procedures are adhered to by staff. In coordination with the agency's records management coordinator, serves as department liaison for records management.
- Performs other duties as assigned.
| - High school diploma or equivalent.
- Two years of progressively responsible secretarial or programmatic experience in an office setting involving typing, computer work and/or other specialized training.
- Knowledge of office practices and procedures.
- Proficient in Microsoft Outlook, Word, and Excel.
- Working knowledge of grammar, spelling and punctuation.
- Excellent communication, organization and interpersonal skills.
- Ability to maintain confidentiality and professionalism.
| - Experience coordinating clerical and office procedures for a large department.
| ISBE provides equal employment opportunities to all applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. We actively foster a culture of inclusion and encourage individuals of all backgrounds to apply. Illinois has an urgent and collective responsibility to achieve educational equity by ensuring that all policies, programs, and practices affirm the strengths that each and every child brings within their diverse backgrounds and life experiences, and by delivering the comprehensive supports, programs, and educational opportunities they need to succeed. | | |
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