Career Opportunity

IDEA Complaint Investigator (Principal Consultant #556 & #1627)
556, 1627
Springfield Office
IFSOE
Special Education Services
Lane 4 – Minimum salary $3,946
Monday – Friday 8:00 a.m. – 5:00 p.m.
Open Until Filled

​This position provides a point of contact for school districts regarding special education services and programming; serves as team lead for monitoring and support services for assigned school districts; serves as team member for monitoring and support services for school districts across the state; serves as a liaison for assigned districts with other divisions and agencies.  This position reports to the Division Administrator.  

  • ​Conducts complaint investigations and provides technical assistance to other program staff to ensure consistency in the interpretation and application of federal and state requirements for special education services.  
  • Assists with the implementation of the complaint investigation system, the development of necessary processes and procedures for investigating complaints, maintenance of documentation necessary for federal compliance, and other administrative functions necessary to carry out the state and federal requirements.  
  • Participates in the division’s regulatory functions of general supervision. 
  • Serves as an agency representative on and provides technical assistance regarding the collection and reporting of data including the development and implementation of activities associated with the State Performance Plan and Board goals.  
  • Participates in the development and ongoing review/revision of publications, documents and other materials. 
  • Performs all other duties as assigned, including participation in professional development activities to improve knowledge and skills.  
  • ​Master’s Degree or higher in Special Education, Pupil Personnel Services (School Counselor, School Psychologist, School Social Worker), or related services or a Bachelor’s Degree in one of these areas plus two years of relevant professional experience. (COPY OF TRANSCRIPTS REQUIRED AT TIME OF APPLICATION)
  • Five years of experience providing special education, pupil personnel services and/or related services to students with disabilities in public schools.
  • Working knowledge of federal and state laws and regulations regarding students with disabilities.
  • Ability to communicate clearly verbally and in writing.
  • Working knowledge of procedural safeguards for students with disabilities. 
  • Experience providing special education, pupil personnel services and/or related services to students with disabilities in both elementary and secondary schools.
  • Experience working with students from diverse social and cultural backgrounds.
  • Experience in a variety of educational settings.
  • Knowledge of methods, practices and procedures for serving students with disabilities in the least restrictive environment.
  • Knowledge of practices and procedures for serving students with disabilities from diverse social and cultural backgrounds.
  • Ability to perform technical writing.