Career Opportunity

Administrative Support (Program Specialist II #1749)
Springfield or Chicago
Student Care
$33,000 - $35,000
$33,000 - $58,000
Monday – Friday 8:00 a.m. – 5:00 p.m.
May 23, 2022
Open Until Filled

In order to safeguard the health and safety of its employees (and those with whom its employees come into contact), the Illinois State Board of Education (ISBE or Agency) requires that all of its employees, with certain exceptions, must be fully vaccinated against COVID-19 by November 15, 2021. View ISBE's COVID-19 Vaccination Policy and the FAQs on this policy.

Reporting to the Director, provides clerical support to the director and professional staff of the department. Daily work includes gathering information and responding to inquiries, decision making, interpretation and application of agency and department policies and procedures.

  • ​Provides clerical support to the department by finalizing a variety of correspondence, reports, and presentations.
  • ​Establishes, organizes and maintains department files.
  • ​Answers department main telephone line.
  • ​Responds to inquiries requiring general knowledge of program operations.
  • ​Assists with department conference planning.
  • ​Schedules appointments.
  • ​Makes travel and meeting arrangements and prepares expense claims.
  • ​Maintains confidentiality for information related to personnel and department claims.
  • ​Maintains and completes MIDAS (Management Information Database Accounting System) functions for the department.
  • ​Responsible for ordering, securing, and distributing supplies for department staff.
  • ​Serves as department timekeeper, maintaining and completing attendance in the timekeeping system.
  • ​Provides technical assistance to agency staff and stakeholders concerning department programs, grants, contracts and activities.
  • ​Applies general knowledge of agency operations, rules, and regulations in explaining or clarifying processes or services available.
  • ​Provides technical support to individuals contacting the department, including accessing database systems, ensuring complete documentation, answering basic technical assistance questions, screening submissions and reports for completeness, and serving as a point of contact.
  • ​Serves as inventory clerk for the department, maintaining inventory records, documenting all inventory movements, and ensuring inventory control procedures are adhered to by staff.
  • ​In coordination with the agency's records management coordinator, serves as department liaison for records management.
  • ​Performs other duties as assigned.​​
  • High School Diploma or equivalent.​​​
  • Two years of progressively responsible clerical support or programmatic experience in an office setting involving typing, computer work, and/or other specialized training.​​​
  • Experience utilizing a multi-line phone system.​​​
  • Extensive knowledge of office practices and procedures.​​​
  • Proficient in Microsoft Word and Excel.​​​
  • Working knowledge of grammar, spelling, and punctuation.​​​
  • Excellent communication, organization, and interpersonal skills.​​​
  • Ability to maintain confidentiality and professionalism.​​​
  • ​​​​Completion of some college level coursework or technical training.

ISBE provides equal employment opportunities to all applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. We actively foster a culture of inclusion and encourage individuals of all backgrounds to apply.

Illinois has an urgent and collective responsibility to achieve educational equity by ensuring that all policies, programs, and practices affirm the strengths that each and every child brings within their diverse backgrounds and life experiences, and by delivering the comprehensive supports, programs, and educational opportunities they need to succeed.