Career Opportunity

Administrative Support (Program Specialist II #315)
315
Springfield
AFSCME
Early Childhood Development
$3,042
$36,500 - $59,000
Monday – Friday 8:00 a.m. – 5:00 p.m.
March 20, 2024
Open Until Filled

Reporting to the Supervisor, provides complex specialized support where knowledge of the processes and programs are required and attention to detail and timelines are critical in ensuring that department program monitoring reports and program improvement plans are processed; establishes internal processes to ensure that monitoring and program improvement plans are processed within critical timelines; provides specialized support for staff whose primary responsibilities are Early Childhood Block Grant, Early Childhood Special Education, Race to the Top - Early Learning Challenge Grant Projects; serves as timekeeper for department staff; answers the main phone line as assigned.

  • Reviews incoming documents to ascertain required information has been submitted prior to forwarding to the appropriate consultant for action.
  • Responsible for the follow up and assurance that monitoring reports and program improvement plans are processed within the critical timelines.
  • Receives incoming calls and routes to appropriate staff within the department.
  • Answers technical questions and explains procedures.
  • Designs, establishes and maintains complex records system and coordinates department databases across programs assuring documents and information are readily available for reference and use by professionals and the Director.
  • Produces a variety of materials including Requests for Proposal (RFPS), correspondence, records, reports, forms, presentations and other materials related to department staff activities.
  • Serves as timekeeper for department staff.
  • Coordinates and monitors the early childhood website and other external information requests.
  • Performs other duties as assigned.​​​
  • High school diploma or equivalent.
  • Two years of progressively responsible secretarial or programmatic experience in an office setting involving multiple phone lines, typing, and complex computer work, including database development and management.
  • Proficiency in Microsoft Word and Excel.
  • Excellent telephone and written communication skills.
  • Excellent organizational skills.
  • Ability to define problems and apply problem solving techniques to complex issues.
  • Ability to handle multiple assignments within critical deadlines. ​​​
  • ​​Some college or technical training.​

ISBE provides equal employment opportunities to all applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. We actively foster a culture of inclusion and encourage individuals of all backgrounds to apply.

Illinois has an urgent and collective responsibility to achieve educational equity by ensuring that all policies, programs, and practices affirm the strengths that each and every child brings within their diverse backgrounds and life experiences, and by delivering the comprehensive supports, programs, and educational opportunities they need to succeed.