Position
Receptionist (Program Specialist I #667)
Full Salary Range
$39,625 - $64,941
Office Hours
Monday – Friday 8:00 a.m. – 5:00 p.m.
Posted Date
March 23, 2026
Closing Date
Open Until Filled
Reporting to the Director, performs general program, administrative support, or specialized support tasks.
Duties and Responsibilities
- Provides appropriate phone coverage for the department and mail sorting, including screening calls and routing to appropriate program area.
- Serves as back-up phone assistance for the center.
- Responds to general program information questions from program participants.
- Performs follow-up calls with program participants needing to meet program deadlines.
- Assists in resolving Web-Based Illinois Nutrition System (WINS) application general errors and omissions.
- Enters program application and contract data into the electronic application system for approval.
- Collects, compiles, and maintains assigned program and specific grant program information and databases for the child nutrition programs using the specific tracking system for each.
- Provides general program and administrative support including, but not limited to, maintaining databases; collecting, compiling, and maintaining program files; tracking program and grant application and claiming information; and preparing outgoing mail and certified correspondence.
- Performs other duties as assigned.
Required Qualifications
- High school diploma or equivalent.
- One year of progressively responsible secretarial or programmatic experience involving multi-line phone systems, filing, and computer work.
- Knowledge of office practices and procedures.
- Proficiency in Microsoft Word and Excel.
- Excellent telephone and communication skills.
- Excellent organizational skills.
- Excellent interpersonal skills.
- Ability to work independently or as part of a team.
Preferred Qualifications
- Some college or technical training.
