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 Employees are working remotely and can assist you by email.

Educator Effectiveness Customer Service
Call center representatives are working remotely. Please use the email addresses at the top of the page to submit your questions to our office.

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Per Executive Order 2020-10, Educator Effectiveness team members are working remotely. In order to continue issuing licenses and other endorsements in a timely fashion, please send​ licensure documents to and official transcripts to Should you have a question about licensure, please send it to

Welcome to Educator Licensure!  Here you will find information for educators, Regional Offices of Education, Licensure Officers, districts and schools.  Our goal is to convey consistent and effective messages of Illinois licensing requirements and practices that enhance education, empower districts and ensure equitable outcomes for all students.

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