Employees are working remotely and can assist you by phone or email.
- Send questions about renewing your license to email@example.com.
- For help resetting your password, email firstname.lastname@example.org.
- For all other licensure topics, please email email@example.com.
- Please call (217) 557-6763 for assistance by phone.
Educator Effectiveness Customer Service
8:00 a.m. - 5 p.m. CST
Monday - Friday
Option 1 - Account Access/Technical Issues
Option 2 - Application Status
Option 3 - Licensure Requirements
Option 4 - Professional Development and Administrator Academies
Option 5 - Compliance and Teacher Qualifications
Option 6 - Application / Registration Fees
Additional Contact Information
ELIS HelpdeskAccess Assistance
Per Executive Order 2020-10, Educator Effectiveness team members are working remotely. In order to continue issuing licenses and other endorsements in a timely fashion, please send licensure documents to firstname.lastname@example.org and official transcripts to
email@example.com. Should you have a question about licensure, please email firstname.lastname@example.org or call (217) 557-6763.
Welcome to Educator Licensure! Here you will find information for educators, Regional Offices of Education, Licensure Officers, districts and schools. Our goal is to convey consistent and effective messages of Illinois licensing requirements and practices that enhance education, empower districts and ensure equitable outcomes for all students.
This page has been archived. The content on this page may no longer be in effect.